Failed civic participation
Through citizen participation, the municipality of Amsterdam wanted to make policy-making more democratic. The municipality made plans for all sorts of subjects on which citizens could express their opinions, but citizens responded very little. They do not feel that they are really allowed to decide, but are only there to suggest ideas.
Too few responses to survey
The municipality of Boxtel wanted to use a survey to find out what its residents thought about the tasks and finances of the municipality in the future. The survey that was sent out was too long and complicated, which meant that there were far too few responses to give a representative picture. The municipality is now thinking of other solutions, such as entering into discussions with residents and companies and collecting ideas via, for example, a suggestion box.