The soil on which the tower was built was not properly investigated beforehand, and the tower began to lean because of the soft soil.

Not enough thought was given from the drivers' perspective, so that the possibility that they might behave more dangerously because of the music was overlooked. Also, from the perspective of the people living in the neighbourhood, the noise pollution was not thought through properly.

ICT-related innovation projects in a multi-stakeholder setting are by definition complex. The combination of divergent expectations and/or interests and cross-organisational data exchange leads to cocktails that fail more often than they succeed. We have not succeeded in making the total of the insights more than the sum of the parts.

The focus should not only have been on finding good hardware, but also on finding good software. LG was mainly concerned with renewing the devices themselves and not the operating system.

A number of things should have been examined more closely in order to unite these insights in a better plan. 1 The built environment has a major influence on the way people interact in a neighbourhood. In densely built-up, diverse urban districts, social bonds develop better than in green, monofunctional suburbs. 2 A city or district is a problem of organised complexity, for which an approach based on separate sectors or variables is not sufficient. 3 District officials can be important government instruments for creating and maintaining optimally functioning, diverse districts. 4 Social cohesion determines social security. Its creation and maintenance cannot be institutionalised. 5 A neighbourhood must be continuously adaptable to the wishes and whims of a dynamic population. Blueprint elements such as large monofunctional architectural icons are therefore usually undesirable. 6 An optimally functioning neighbourhood requires many face-to-face contacts in the public space. So mainly pedestrian traffic, and few cars. 7 A lot of greenery in a neighbourhood may seem like a quality, but it is usually not. Socially speaking, urban greenery thrives on scarcity. Otherwise it degenerates into desolate, unsuspecting and unsafe greenery. 8 You do not regenerate deprived neighbourhoods by demolishing them on a large scale, but by giving hopeful processes a chance and stimulating them from the bottom up. 9 Professional experts should not try to control a neighbourhood, but rather take on a role as a smart catalyst for neighbourhood processes, bottom-up oriented, and with the culture. 10 In many ways, a city district can and should be seen as an ecosystem: self-supporting, complex, and beautiful in its own right.